Gesprek

Analyse and manage your portfolio

Consult the value of your portfolio and details of your investments at any time. 

Follow the evolution of your investments by sector, currency, value and geographical area... whenever and wherever you want!

Digital Banking App and Web Portal

Our service offering for Private Banking clients

Gesprek

Analyse and manage your portfolio

Consult the value of your portfolio and details of your investments at any time. 

Follow the evolution of your investments by sector, currency, value and geographical area... whenever and wherever you want!

Digital Banking App

Postbox

In the App you have access to your personal postbox. With the postbox you can view and archive your account statements and transactions.

Web Portal

Do you prefer to view your investments from a larger screen? Using the Web Portal, you can also log in to your desktop using the app.

Kalender

App: How do I log in for the first time?

Install the app and register your account

Install the App from the App Store (IOS) or Google Play Store (Android).

Now that you have installed the App you can register your account. Select your language and click "Next".

Username and password

Enter your username, which was mentioned in the first letter received and click "Next". Please note. Your username is case sensitive.

Then enter your password, which was received in the second letter and click "Next".

Mobile phone number and SMS

To ensure safe use of the mobile key, we use your mobile phone number. You must indicate that you have understood this and click "Next".

You will receive an activation code by SMS. To receive this code, press the 'Receive SMS' button. You enter the received activation code and click on "Next".

Choose your personal code

Choose your 5-digit personal code and confirm it again. Your App is now ready to use!

App: How do I log in for the first time?

Install the app and register your account

Install the App from the App Store (IOS) or Google Play Store (Android).

Now that you have installed the App you can register your account. Select your language and click "Next".

Username and password

Enter your username, which was mentioned in the first letter received and click "Next". Please note. Your username is case sensitive.

Then enter your password, which was received in the second letter and click "Next".

Mobile phone number and SMS

To ensure safe use of the mobile key, we use your mobile phone number. You must indicate that you have understood this and click "Next".

You will receive an activation code by SMS. To receive this code, press the 'Receive SMS' button. You enter the received activation code and click on "Next".

Choose your personal code

Choose your 5-digit personal code and confirm it again. Your App is now ready to use!

Web portal: How do I log in for the first time?

You are not yet using the Private Banking App?

Register the Private Banking App, using the userID and initial password you have received by post or refer to the tutorial above. 

When you already activated the Private Banking App:
  1. Enter your userID and click “Next”. Your userID is the same as the Private Banking App.
  2. Open the Private Banking App and confirm you want to log on to the App. Follow the steps on your smartphone 
  3. If the App is already open, click on “mobile confirmation” on the left-hand menu 
  4. You are now logged into the web portal. 

Web portal: How do I log in for the first time?

You are not yet using the Private Banking App?

Register the Private Banking App, using the userID and initial password you have received by post or refer to the tutorial above. 

When you already activated the Private Banking App:

  1. Enter your userID and click “Next”. Your userID is the same as the Private Banking App.
  2. Open the Private Banking App and confirm you want to log on to the App. Follow the steps on your smartphone 
  3. If the App is already open, click on “mobile confirmation” on the left-hand menu 
  4. You are now logged into the web portal. 

Video: How to log in for the first time

Watch the video on how to log in for the first time.

Video: How do I monitor the evolution of my investments?

  • On the homepage you can consult the overview of your investments.
  • Click on one of the investment products to consult the composition of the asset class. You can click on the asset class for more information.
  • Analyse the spread of your investments by sector, currency or geographical area
  • In addition, you can consult the list of instruments in detail.
Man on the phone

Feedback

Our Digital Banking App is constantly evolving and is regularly improved with new functionalities to meet your needs even better.