Cookie statement

This cookie policy applies to all websites within the abnamro.be domain and abnamroprivatebanking.be domain. If you accept all cookies, our website will be easier to use, you’ll have quicker access to what you’re looking for and the information you’ll see on our website and on those of third parties will be more relevant to you.

If you don’t want ABN AMRO to place cookies on your device, you need to adjust your browser settings. You can choose to receive an alert before cookies are placed. You can also adjust your browser to refuse all cookies or cookies placed by third parties. Finally, you can remove cookies that have already been placed. Please remember that you need to adjust the settings of each browser and each individual device you use.

If you don’t consent to cookies, we can’t guarantee that our website will work exactly as it should. We may then ask you to consent to the use of cookies every time you visit our website. The effectiveness of Internet Banking does not depend on your consent to the use of cookies. If you block all cookies in your browser, this may, however, affect the effectiveness of Internet Banking.

Refusing cookies doesn’t mean we won’t show you any ads. The ads we’ll show you then won’t be tailored to your interests and they’ll be repeated more often. If you configure your browser to refuse cookies, you may be asked to consent to the use of cookies every time you visit our website.

We will change this policy from time to time, for instance because of changes to our websites or the rules governing cookies. Every change we make will be posted here. You can read the current version of this cookie policy by clicking on the Privacy & Cookies link at the bottom of every page.

View the complete list of cookies we use.

January 2020.

Although Google Analytics is not a requirement for our website to work properly, you can’t deactivate this cookie via our website. If you want to refuse the use of this cookie, please opt out from it on the Google website.

ABN AMRO has different reasons for using cookies. We use them to track how visitors or groups of visitors interact with our websites and apps, so that we can improve them. This allows us to provide better information about our services and products. We also use cookies for analytical purposes. And we use them to improve our websites, so that it’s easier for you to find what you’re looking for. Cookies remember your settings and preferences, which makes for more convenient follow-up visits.

The law distinguishes between cookies that are designed for using and improving websites and apps (“functional cookies”) and cookies that aren’t. ABN AMRO doesn’t require your consent for using functional cookies and analytical cookies that have little impact on you as a user. If you refuse cookies, we’ll only use cookies that are required to make our website work properly, such as cookies that remember your bank account number and card number when you log into Mobile and Internet Banking.

A cookie is not linked to a person, but to a browser. If you use Google Chrome to visit abnamro.be or abnamroprivatebanking.be first and then you use another browser such as Internet Explorer, we’re required to ask for your consent again. Smartphones and tablets use different browsers than your computer does, which is why we’ll ask for your consent again if you visit abnamro.be or abnamroprivatebanking.be on your smartphone or tablet.

If you clear your cookies regularly, you’re also deleting the choice you made earlier to allow cookies. That will also prompt a new cookie alert. If you don’t want to receive a cookie alert every time you visit our website, we recommend changing your browser settings. The cookies will then be saved when you close your browser.

• Go to ‘Tools’. Select ‘Internet options’.
• Under ‘Browsing history’, uncheck the checkbox for ‘Delete browsing history on exit’.
• Click ‘OK’.

• Click on the menu button in the top right-hand corner.
• Select ‘Options’. Click ‘Privacy’.
• Under ‘History’, go to the dropdown menu at ‘Firefox will’ and select ‘Remember history’.
• Click ‘OK’.

Saving cookies automatically in Chrome

• Click on the menu button in the top right-hand corner.
• Select ‘Settings’ and ‘Privacy’ if this option is available. If it isn’t, click ‘Show advanced settings’.
• Choose ‘Content settings’.
• Under ‘Cookies’, select ‘Allow local data to be set (recommended)’.

You can disable all cookies on your computer by changing your internet browser settings to block all cookies. Remember that this may prevent the website from working properly. 

That depends on the type of cookie and who places it. There are a number of options:

ABN AMRO sets up a first-party cookie on its own website

A first-party cookie, which is also known as a direct cookie, is a cookie created by the domain a web user is visiting. This cookie is placed when you visit abnamro.be or abnamroprivatebanking.be. It’s ABN AMRO’s responsibility to provide information on first-party cookies and ask for your consent. The same goes for cookies placed by third parties on the instruction of and for ABN AMRO, i.e. cookies that serve to provide a service to ABN AMRO. The party placing the cookies doesn’t use them for its own purposes. One example would be cookies that third parties set up on abnamro.be or abnamroprivatebanking.be for ABN AMRO to track user activity.

ABN AMRO sets up a third-party cookie on a third party’s website

A third-party cookie is a cookie that is placed on another organisation’s website. These cookies are created by domains other than the one the user is visiting. ABN AMRO sets up third-party cookies for instance by advertising on other organisations’ websites. If ABN AMRO reads the cookie and sets it up on the third party’s website, ABN AMRO is required to provide information to the user and ask for consent. In this context, ABN AMRO may agree with the third party that the latter will provide information to the user on behalf of ABN AMRO and ask for the user’s consent.

Another organisation sets up a third-party cookie on an ABN AMRO website

Other organisations also set up third-party cookies on ABN AMRO’s websites. If a third party wants to read or save cookies on your computer when you visit one of our websites, they’re required to ask for your consent.

There are multiple options for gaining consent for placing cookies:

• The website provider can choose to ask for one-off consent on behalf of all parties placing and reading cookies through its website.
• The third party placing and reading cookies can ask for one-off consent for reading and placing cookies through multiple websites at the same time. In doing so, it is imperative that the party asking for consent is clear about its intentions. It needs to be clear who places and reads the cookies and what the uses of the cookies are. It should also be clear what the requested consent is for exactly.

Please be advised that, if a third party sets up a cookie on abnamro.be or abnamroprivatebanking.be on behalf of ABN AMRO, this cookie doesn’t qualify as a third-party cookie since the cookie is set up for ABN AMRO. If third parties set up cookies on abnamro.be or abnamroprivatebanking.be for their own purposes, these cookies do effectively qualify as third-party cookies.