ABN AMRO and your personal data

This Privacy Statement sets out how we handle your personal data. You can be confident that we handle your personal data with due care. In the case of some of the bank's websites, the use of your personal data may differ from that described in this general Privacy Statement. In such cases, a different privacy statement is provided or additional information is given on the specific website or in the specific online service. We want you to be aware of this so that you can avoid unwelcome surprises.

Who is this Privacy Statement intended for?

Are you a client of ours or have you shown an interest in a specific product, for example by making an application? If so, we use your personal data and this Privacy Statement applies to you. If you visit our website or subscribe to the newsletter or services of ABN AMRO Today, we will also use your personal data in those situations.
 
It can also happen that we process personal data relating to individuals who do not have a contract with us, for example when we record and use personal data relating to contact persons at companies to which we provide services, shareholders of these companies, or Ultimate Beneficial Owners (UBOs) of these companies.
 
We may also process personal data relating to individuals who, for example, act as guarantors for clients of ABN AMRO or are heirs of a deceased client. 
 
To enable payments to be made, we process personal data relating to individuals with whom we do not have a contract. Examples of such personal data include the details of someone to whom you transfer money and whose account is with another bank. 
 
If you are one of these people, then this Privacy Statement is intended for you too. 

Our contact person for your questions about data protection

We have a designated Data Protection Officer (DPO) who is residing in the Netherlands in Amsterdam (1082 PP), Gustav Mahlerlaan 10. Our DPO is responsible for the ABN AMRO Group and is represented in Belgium by:

ABN AMRO Bank N.V.
Privacy Officer,
Roderveldlaan 5 bus 4,
2600 Antwerpen

be.compliance@be.abnamro.com

Read more about the tasks carried out by our [data protection officer].

Who controls your personal data?

The controller of your personal data is: ABN AMRO Bank N.V., a public limited company incorporated to Dutch law, seated at Gustav Mahlerlaan 10, in (1082 PP) Amsterdam, the Netherlands, registered in the Amsterdam Trade Registry under number 34334259, having a Belgian branch at 2600 Antwerpen, Roderveldlaan 5 bus 4, registered with the Crossroads Bank for Enterprises under number (VAT BE) 0819.210.332. 

Read more

  1. Which are personal data?
  2. On what basis do we process your personal data?
  3. What does ABN AMRO use your personal data for?
  4. ABN AMRO Group and your personal data
  5. Using personal data with or without your consent
  6. Other parties using your personal data
  7. Use of your personal data for direct marketing purposes
  8. Profiling
  9. Personal data protection
  10. Your data outside Europa
  11. How do we determine the period for which your personal data is stored?
  12. What rights do I have?

Do you have a complaint or want to ask a question?

Please contact us if you have any questions about the Privacy Statement. We will be happy to help you. 
 
ABN AMRO Bank N.V.  
T.a.v. Privacy Officer 
Roderveldlaan 5 bus 4 
2600 Antwerpen
 
be.compliance@be.abnamro.com
 
If you do not agree with the way in which you handle your personal data, you can lodge a complaint on the foregoing contact details. You also have the right to take your complaint to the Belgian and/or Dutch data protection authorities https://www.privacycommission.be/en/contact-us or https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us.

Do you want to read this Privacy Statement at another time?

You can save our Privacy Statement on your smartphone, tablet or computer. You can also send a copy (in PDF format) to your email address. [download Privacy Statement] [send Privacy Statement]

Changes to the Privacy Statement

Changes to the law or our services and products may affect the way in which we use your personal data. If this happens, we will make changes to our Privacy Statement and notify you of these changes.