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What rights do I have?


Right to object to processing for direct marketing purposes

If you no longer want to receive offers for our products and services, you can unsubscribe at any time. All marketing messages include this possibility, and you can exercise this right easily with each marketing message or through be.compliance@be.abnamro.com

Right to object to profiling

It may be the case that you do not want us to use your personal data for profiling. Sometimes, however, we are allowed to do this, for instance to prevent fraud, manage risks or investigate unusual transactions. In such situations, we will of course comply with the law. You can object to the creation of a personalised client profile for direct marketing purposes at any time.

Right of inspection, right to rectification, right to be forgotten, right to restriction

  • You have the right to demand an overview of all data relating to you that we use.
  • If your personal data is incorrect, you can ask us to change your personal data.
  • You can ask us to erase your personal data at any time. We are not always able to do this, however, and we do not always have to agree to this, for example if we are required by law to keep your personal data for a longer period of time.
  • You can also ask us to temporarily restrict our use of your personal data. You can do that if:
  1. You think your personal data is incorrect;
  2. We are not supposed to use your personal data;
  3. We want to destroy your personal data but you still need it (for instance after the retention period has ended).

You may exercise your rights by contacting us, while providing a legible double-sided copy of your proof of identity:

T.a.v Privacy Officer,
Roderveldlaan 5 bus 4,
2600 Antwerpen


Right to data portability

Do you want to receive the data that you have provided to us and that we store by automated means for the purpose of performing a contract? We can arrange this, but only if we process your personal data on the basis of your consent or on the basis of the contract we concluded with you. This is referred to as data portability.

Please keep your personal data secure

  • We urge you to check whether any party you want to provide your personal data to can be trusted and keeps your personal data as safe as we do.
  • If you want to receive information, please make sure that your own equipment is adequately secure and has not been, or cannot be, hacked. Your financial information may be worth gold to criminals.

If you want to receive the personal data we hold on you or arrange for it to be passed on to another party, you can ask us to do so through be.compliance@be.abnamro.com.